Security | Fraud & Scams

We value the trust you place in us and want to make sure your shopping experience is safe and secure.
 
Recently, we’ve been made aware of websites using our logo and selling products that appear to be from us. To protect you and ensure that you’re shopping with the right source, we want to remind you that we only sell through our official website: asianpantry.com.au.

 

Know the Red Flags

It’s important to stay vigilant when shopping online. If you come across a website that claims to be Asian Pantry but the URL doesn’t match, please double-check. Scammers often use similar names and logos to trick you into believing they’re legitimate.

Here’s how to identify the official Asian Pantry website:

  • URL Check: Always ensure the website address reads asianpantry.com.au in your browser’s address bar.
  • Look for the Secure Lock: Our website is secure! Make sure there’s a padlock symbol in the browser bar next to the URL.
  • Official Email Communications: All order confirmations, promotional emails, and customer service communications from us will come from hello@asianpantry.com.au.

 

Why It’s Important

Scammers attempt to replicate our site, offering the same products at suspiciously low prices, but purchasing from these sites puts you at risk. Not only could you end up with subpar products, but your personal information could also be compromised.

 

What You Can Do

If you suspect a website is pretending to be us, or if you’ve been a victim of an online scam, please let us know immediately. You can contact us at hello@asianpantry.com.au so we can help investigate the matter.

We want to make sure you have the best experience shopping with us, and your safety is our priority. When you shop with Asian Pantry, you can rest easy knowing you're buying quality products from the right place.

Thanks for being a valued member of the Asian Pantry community. Stay safe and happy shopping!