Deliveries
$5 off orders over $100, available for most items. Items that are not applicable for discount will be indicated on the product page. This discount is not to be combined with other discounts (e.g. 5% off first order offer).
Delivery
All our deliveries are now contactless. This means that the driver will leave your package in a safe place on your property, ring the bell and leave.
To minimise disruption and ensure your order gets to you as soon as possible, we have partnered with several delivery couriers. However, due to increased demand on the delivery network in Australia, some orders may be delayed. We will work with our couriers tirelessly to ensure this is minimised and any delays prioritised.
Melbourne Metro: Once your order is picked and packed within 1 - 2 business days, the delivery courier will typically take between 1 - 3 business days to deliver to you.
Please note that Melbourne Metro suburbs are defined by delivery couriers and may vary between couriers.
Regional and Interstate orders: Once your order is picked and packed within 1 - 2 business days, the delivery courier will typically take between 1 - 2 weeks to deliver to you.
If you believe your order is delayed, please contact us. We'll support you through the process and monitor your order as it progresses.
Failed Deliveries
Our delivery partners work very hard to deliver your order as reliably as possible. However, if there have been several failed delivery attempts, your order may be returned to us. In this instance, a return-to-sender fee will be charged by the delivery partner, and will be deducted from your refund.