Translation missing: en.products.product.media.open_lightbox 
Translation missing: en.products.product.media.open_lightbox ![Kobayashi Shoulder Hot Pack (4 sheets) - Back]()
Kobayashi Shoulder Hot Pack (4 sheets)
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Shipping is calculated by weight and location - the more you add, the less each item costs to ship.
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Description
Description
Returns Policy
Returns Policy
We accept returns within 14 days of purchase for items that are unopened and in original condition. Return shipping is at your cost.
For perishable items (food & drinks), we can only accept returns if they arrived damaged or faulty.
Arrived damaged? Contact us within 24 hours with photos of the packaging, label, and damaged items. We'll lodge a claim with the courier and sort it out.
Refunds are processed within 3-5 business days once approved, and may take another 3-5 days to appear in your account.
Need to cancel? Let us know ASAP - a small 5% admin fee applies for unshipped orders. This covers payment processing fees charged by our payment provider, which are non-refundable to us when an order is cancelled. For more details, see our Returns FAQs.
We accept returns within 14 days of purchase for items that are unopened and in original condition. Return shipping is at your cost.
For perishable items (food & drinks), we can only accept returns if they arrived damaged or faulty.
Arrived damaged? Contact us within 24 hours with photos of the packaging, label, and damaged items. We'll lodge a claim with the courier and sort it out.
Refunds are processed within 3-5 business days once approved, and may take another 3-5 days to appear in your account.
Need to cancel? Let us know ASAP - a small 5% admin fee applies for unshipped orders. This covers payment processing fees charged by our payment provider, which are non-refundable to us when an order is cancelled. For more details, see our Returns FAQs.
