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Translation missing: en.products.product.media.open_lightbox ![Loshi Hokkaido Horse Oil Moisturizing Skin Cream 220g - Back]()
Loshi Hokkaido Horse Oil Moisturizing Skin Cream 220g
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We keep our product prices as low as possible - often lower than other retailers - so we can pass real savings on to you. That means we don't pad our prices to cover "free" shipping.
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Description
Description
Delivery Info
Delivery Info
Shipping is charged at cost - calculated live from your order weight and location. This lets us keep our product prices lower than most retailers, passing real savings on to you instead of hiding them in "free" shipping.
Free Click & Collect
12 Bando Road, Springvale VIC 3171
Mon-Fri 8am-4pm (excl. public holidays)
For delivery times and more details, see our Delivery FAQs.
Returns Policy
Returns Policy
We accept returns within 14 days of purchase for items that are unopened and in original condition. Return shipping is at your cost.
For perishable items (food & drinks), we can only accept returns if they arrived damaged or faulty.
Arrived damaged? Contact us within 24 hours with photos of the packaging, label, and damaged items. We'll lodge a claim with the courier and sort it out.
Refunds are processed within 3-5 business days once approved, and may take another 3-5 days to appear in your account.
Need to cancel? Let us know ASAP - a small 5% admin fee applies for unshipped orders. This covers payment processing fees charged by our payment provider, which are non-refundable to us when an order is cancelled. For more details, see our Returns FAQs.
Shipping is charged at cost - calculated live from your order weight and location. This lets us keep our product prices lower than most retailers, passing real savings on to you instead of hiding them in "free" shipping.
Free Click & Collect
12 Bando Road, Springvale VIC 3171
Mon-Fri 8am-4pm (excl. public holidays)
For delivery times and more details, see our Delivery FAQs.
We accept returns within 14 days of purchase for items that are unopened and in original condition. Return shipping is at your cost.
For perishable items (food & drinks), we can only accept returns if they arrived damaged or faulty.
Arrived damaged? Contact us within 24 hours with photos of the packaging, label, and damaged items. We'll lodge a claim with the courier and sort it out.
Refunds are processed within 3-5 business days once approved, and may take another 3-5 days to appear in your account.
Need to cancel? Let us know ASAP - a small 5% admin fee applies for unshipped orders. This covers payment processing fees charged by our payment provider, which are non-refundable to us when an order is cancelled. For more details, see our Returns FAQs.
