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For any undamaged product, simplyreturnit with the original packaging along with the original receipt and original packaging within14 daysof the date you receive the product and we'llexchangeit or offer arefundbased upon the original payment method.
If a Product is damaged, incorrect or faulty, you should contact us within 7 days at firstname.lastname@example.org arrange your return or exchange.
You must comply with directions or instructions given by us in relation to returning the damaged, faulty or defective Products to us or the manufacturer.
Returned Products must be returned with proof of purchase.
If you have not received your delivery after 7 days please contact us so we can chase it up.
When I received the parcel, I was so impressed with their quality of packing. All the glass bottles were wrapped with bubble plastic wrap which took a bit of their busy time to do it all. I must say they work with passion and details. I placed a large order. I gave them 100% Order accuracy rate. Will order again- very happy customer